Cares for CaregiversWhen someone you love is in the hospital, you don't have to figure it out alone.
The Altitude Cares Caregiver Support Line connects you with a real person who can help you plan for discharge, find resources, and coordinate care for your family member — anywhere in Indiana.
No cost. No insurance required.
If any of this sounds familiar
You're not alone in this.
Caring for a hospitalized parent, partner, or spouse is one of the hardest things a person can do. It's exhausting, confusing, and lonely — even when you're surrounded by people. We built this line for you.
- You're juggling work, kids, and now a parent's hospital stay.
- You're caring for the spouse who always took care of you.
- Discharge is coming and no one has explained what happens next.
- You're getting calls from case managers, doctors, and pharmacies — and the list keeps growing.
How we help
One call. Real support.
When you call the Caregiver Support Line, you'll talk with someone trained to help you navigate this moment — and the weeks that follow.
Discharge planning
We walk through the discharge plan with you so you know what to expect — medications, follow-ups, equipment, home setup, and the questions to ask before they leave the hospital.
Resources & support
Home health, transportation, meal services, respite care, financial aid, support groups. We help you find what's available in your community across Indiana.
Care coordination
We help bridge the gaps between hospital, primary care, specialists, and home — so nothing falls through the cracks while your loved one transitions home.
The Altitude program
A program built to make the transition easier.
Altitude offers a transition-of-care program that supports your loved one from the moment they leave the hospital — and continues to walk with them through recovery. It's covered by Medicare and Medicaid, and is usually at no cost to the patient.
Even if your loved one doesn't qualify for the program, the Caregiver Support Line is still here for you. We'll provide resources and guidance for your family — no qualification required.
Covered by Medicare & Medicaid
Our transition-of-care program is covered by both Medicare and Medicaid, so it's usually at no cost to your loved one or your family.
Support through the transition
We work alongside the hospital team to support the patient as they move from hospital to home — coordinating care, medications, and follow-ups.
Months of follow-up care
Our support doesn't stop at discharge. We continue with programs and monitoring in the weeks and months that follow to help prevent setbacks.
Who we're here for
Built for caregivers in the middle of it all.
You don't need a title or a credential to be a caregiver. If you're the person showing up — making the phone calls, asking the questions, sitting at the bedside — this line is for you.
The sandwich generation
If you're raising kids while a parent is in the hospital — managing schools, jobs, and a sudden flood of medical decisions — call us. We'll help carry the planning so you can focus on being present.
Spouses and partners
If the person who always took care of things is now the one in the hospital, the role reversal is disorienting. You don't need to learn the healthcare system overnight. We'll guide you.
Adult children, near or far
Whether you live down the street or three states away, we'll help you understand what's happening and what your loved one will need when they come home.
How it works
Calling is the hardest part.
Call the line
Pick up the phone whenever you need us. No forms, no waiting room.
Talk it through
Share what's happening — the diagnosis, the discharge date, what you're worried about.
Leave with a plan
You'll hang up with concrete next steps, resources, and a person to follow up with.
Frequently asked
Answers to the questions caregivers ask us most.
Whatever you're facing today, reach out.
Free, confidential, and available to caregivers across Indiana. Call, text, or chat — whatever's easiest right now.
7 days a week · Real humans
Beyond Indiana
Outside Indiana? Stay in the loop.
We're starting in Indiana, but we're working to bring caregiver support to families across the country. Join our mailing list and we'll let you know the moment we expand to your state.